Terms and Conditions

Effective from: 01/08/23

Welcome to pzazi! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Company Information

• Company Name: pzazi
• Email Address: helper@pzazi.cz

2. Eligibility

To place an order, you must:

• Be over 18 years old or have parental/guardian consent.
• Provide accurate and complete information.

3. Products

All products are personalized based on the specifications you provide. Please carefully review all details before placing your order, as no changes can be made after the order is confirmed.

3.1 Personalization

• Colors, sizes, and prints may vary slightly due to production processes.
• You are responsible for ensuring that your designs do not infringe copyright or other laws.

4. Pricing and Payment

Prices are listed in CZK and may include applicable taxes unless otherwise stated. Payment is due at the time of order through the payment methods available on the website.

5. Shipping and Delivery

Orders are shipped via third parties (e.g., FedEx). Delivery times are estimates and are not guaranteed.

5.1 Order Tracking

Tracking information will be provided once your order has been shipped.

6. Complaints and Returns

Due to the personalized nature of our products, we cannot accept returns or offer refunds unless the product is defective or does not match your order.

6.1 Defective or Incorrect Products

• If your product is defective or incorrect, you must notify us within 7 days of delivery and provide photographic evidence and a description of the issue.
• We may offer the following solutions:
  • A replacement product.
  • A partial or full refund (at our discretion).

7. Copyright

All content on our website, including designs, text, and graphics, is our property or used under license. Unauthorized use is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Contact Us

If you have any questions, please contact us at:

• Email: helper@pzazi.cz