Privacy Policy

Effective Date: 01/08/23

At pzazi (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, interact with us, or purchase our products.

By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

1.1 Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely through third-party payment providers)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Cookies and similar tracking technologies (see Cookies Policy below)

1.3 Customisation Data

For personalized products, we collect any designs, text, or images you upload.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To fulfill and deliver your orders, process payments, and communicate with you about your purchase.
• Customer Support: To respond to your inquiries and provide assistance.
• Personalization: To customize your orders based on the details you provide.
• Marketing: To send promotional materials (only with your consent where required by law).
• Website Improvement: To analyze website usage and improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

• Service Providers: Third-party delivery companies (e.g., FedEx), payment processors, and IT support providers.
• Legal Authorities: When required to comply with the law or legal processes.
• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These include:

• Essential Cookies: Required for the operation of our website (e.g., shopping cart functionality).
• Analytics Cookies: To understand website usage and improve performance.
• Marketing Cookies: To deliver targeted advertisements based on your preferences.

Managing Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the website’s functionality.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal and contractual obligations).
• Objection: Object to data processing for marketing or other purposes.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw your consent for processing at any time.

To exercise these rights, contact us at [Insert Contact Email].

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a global business, your data may be transferred and stored outside your country of residence. We ensure appropriate safeguards are in place to protect your data during these transfers.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children without parental consent. If we discover such data, it will be deleted promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website indicates your acceptance of these changes.

11. Contact Us

If you have any questions, please contact us at:

• Email: info@pzazi.com